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Support

Phone: +91 9590 506 408
Phone:
+91 9590 506 408

SOLIDWORKS Technical Support

Dedicated team of experts to solve your issues
Support Available – 8.30 AM till 5.00 PM Monday to Saturday
Customer support is our top priority as a Dassault Systèmes partner. Our technical team is prepared to deliver best-in-class service to our customers and their engineering needs. Apart from Installation and implementation, our highly experienced technical support team backed by Dassault Systèmes Technical Support Centre shall assist you to resolve the issues and ensures that the software is utilized to it upmost capability in optimal way.

Customer Portal

SOLIDWORKS customer portal is your gateway to the SOLIDWORKS community & SOLIDWORKS Knowledge Base and gives you 24/7 access to tools such as the SOLIDWORKS Forum, enabling engineers to connect with other engineers and SOLIDWORKS thought leaders in the community.

With SOLIDWORKS Subscription Services, you will also get added capabilities within the Customer Portal, including New software updates and technical resources supplied by a global network of our SOLIDWORKS authorized value-added resellers (VARs).

Hardware & Specifications

The performance of SOLIDWORKS depends a lot on hardware acceleration done by the graphics card. Depending upon complexity, Volume of the work, amount of detailing required for parts, assemblies, drawings, animations, mate complexity, texture applied etc. the graphics card is selected.

The hardware configuration can be verified in the below SOLIDWORKS link which helps customers across globe to verify/choose accordingly for best performance of SOLIDWORKS w.r.t versions being used.

Every customer with licensed version of SolidWorks can access your training manual as a secure eBook via MySolidWorks. Each eBook can be viewed by a single user in up to three devices. Most of the times it not feasible to carry the manuals with us, therefore, it’s always good to have access to eBooks copy for quick reference. In order to access eBooks, login to MySolidWorks

Step by Step procedure to activate & access your E-Books

Highlights

1000+

1000+ Companies Using our Products and Services

Reseller

Leading Value Added SOLIDWORKS Reseller

Training

Top class SOLIDWORKS Training & certification

Partners

Dassault Systèmes Drive Works 3DConnexion

Technical Support FAQs

The easiest & fastest way to contact Conceptia Ckonnect technical support team is either by reaching out to our Technical toll free number – 18004258959 or by dropping a mail to [email protected] wherein our Certified Application Engineer will respond to all your queries

After purchasing the SOLIDWORKS license, customer can create customer portal by visiting SOLIDWORKS customer portal site. Enter your respective mail id and the SOLIDWORKS serial number activation link will be sent to your mail id.
SOLIDWORKS ebooks can be accessed by visiting MySolidworks website. If you dont have my SOLIDWORKS login then you can create by using your SOLIDWORKS serial number. After signing in to MySolidWorks website, in the training tab enter your email id and ebook activation key which was provided by the respective VAR. Then 3 sets of ebooks will be directly sent to the respective email ID.
SOLIDWORKS Subscription Services entitles you to immediate and exclusive access to all new SOLIDWORKS releases and upgrades, live technical support, free SOLIDWORKS training, extensive online resources, Certification’s, enhancement request privileges and all Value added Training Services such as Productivity Enhancement & Best Practices sessions, Monthly online Trainings & Technical visit from Certified A.E and many more.With Subscription Services you’ll stay current and competitive, while maximizing the value you get from your SOLIDWORKS software.Reach out to Pradeep-8884411872, [email protected] to know more about Subscription support & services.
There are typically 5 Services Packs released for each version of SolidWorks to address the bugs & Issues. SOLIDWORKS Installation Manager checks for downloads and installs updates automatically. Else, you can go to SolidWorks Customer Portal and select the required Version/Service pack to download and proceed with installation.

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