In this age of streaming, there are so many services out there, it is hard to keep track of what is included with each one. Just like Netflix and Amazon Prime, which includes so many benefits, SOLIDWORKS Subscription Services provides many value-added benefits that are probably not even realize exist.
SOLIDWORKS Subscription Services
We would like to share with you all of the benefits you receive with SOLIDWORKS Subscription Services, so you never have to guess what is included. Subscription Services is committed to providing you with benefits to help you save time and focus more on taking your projects to the subsequent level.
As a SOLIDWORKS Subscription Services customer, you’re eligible to receive all the subsequent support for your software:
- Software Installation and Implementation, Template creation & Customization
- Advanced Training on Productivity enhancement topics- 4 sessions per Year/license. Class room sessions at Reseller premises / DassaultSystemes facility
- HOTD (Hands on Test Drive) and Webinar sessions for subscription customers on advanced topics at CKONNECT &DassaultSystemes
- Dedicated online Desktop support- (Toll-free& Remote Desktop) L1
- Quarterly Proactive Technical Support Visit by Certified Application Engineer- L2
- Reactive Onsite Support for Service Requests by Certified Application Engineer- L2
- Escalation of cases to Level -3 and DS Support center for cases resolution as per the standard Service Level Agreement(SLA)
- Access to CAM and Visualize Standard software’s features (SOLIDWORKS Professional) during AMC period.
- Exclusive Access to SOLIDWORKS Knowledge Resources- (Quick Support / Knowledge Base/ Tips & Tricks/ Training content) Available through MySolidWorks.com and CKONNECT- Customer portal.
- SOLIDWORKS Certifications – One Certification per license during AMC duration.
- Immediate Access to latest Service Packs & Software upgrades to latest versions and What’s New Training sessions
I hope this blog has shed some light on some of the benefits SOLIDWORKS Subscription Services has offer and how it can help engineers and organizations to stay productive and ahead using all the services and support offered under subscription services
For more information on subscription, Kindly contact us!. We shall be happy to help you
